More customers from the same ad budget.

Google and Meta campaigns judged on the customers they actually bring you, not on what the ad platforms say about themselves.

A hand holding a phone open on a shop's feed

What we report

  • Impressions (not what we judge you on)
  • Clicks (not what we judge you on)
  • Cost per customer

+27%booking calls · taxi client

You are paying for clicks and being told it is working. Nobody can show you which customer came from which ad.

  • ClicksRising
  • The monthly reportPositive
  • Which ad brought which customer?Unknown

One client, one year

More booking calls, at less than half the cost per call.

A taxi company buying phone calls, with no way of knowing which calls became rides. We changed what counted as a call worth having before we changed a single advert.

more booking calls
+27%
lower cost per call
−56%
average cost per click (Australia)avg cost per click (AU)
$2.10
Read the full case study
The lit taxi sign on the roof of a cab at night

What counted as a result

BeforeAny phone call

AfterA call that became a ride

What you can answer afterwards

Four answers before the budget goes up.

Every figure measured to the sale, not to the click.

  • You can answer

    What a customer costs from each channel

    Search, YouTube, Facebook, Instagram: one figure each, measured to the sale.

  • You can answer

    Which half of the budget is working

    Spend moves every week toward the campaigns that earn and away from the ones that only look busy.

  • You can answer

    Which words and pictures sell

    Creative tested against each other on purpose, not left to run because it was there.

  • You can answer

    Whether to spend more

    A clear answer, with the number that justifies it, before the budget goes up.

In more detail

Start with the part you need most.

  • A laptop on a wooden desk showing a breakdown of ad spend, beside a cup of coffee

    Google Ads

    Before we touch your campaigns, we make sure every result can be measured. Judge a campaign on the wrong number and it only gets better at the wrong thing.

  • A woman looking at her phone outside a café in daylight

    Meta and Instagram ads

    A click or an app install is the cheapest thing to buy and the least useful thing to count. We aim for the people who are still customers next week.

  • A hand-drawn page layout sketched in a notebook on a wooden desk

    Landing pages and CRO

    Doubling the page's conversion rate halves what a customer costs. It is usually cheaper than finding better traffic.

A person at a desk with a breakdown of ad spend on screen
Every weekBudget moves weekly, toward what earns. You get the reason each time, before it happens rather than after.

What we actually set up

Everything we set up, in plain view.

The same work in technical terms, so you or your developer can check it against anyone else’s quote.

  • Google Ads: Search, Performance Max and YouTube, structured so each can be judged on its own
  • Meta Ads Manager: Facebook and Instagram, with the same measurement behind them
  • Conversion tracking linked to the analytics, so both platforms count the same customers
  • Google Ads conversion import and the Meta Conversions API, which pass confirmed sales from your own systems, so the platforms learn from real sales rather than browser guesses
  • Audience lists built from what people did on your site, not from interest categories
  • The searches that trigger your ads reviewed weekly, and the ones that waste money excluded
  • Creative tests with a written hypothesis and a decision date
  • A weekly note: spend, customers, cost per customer, what changed

FAQ

The questions we hear most.

Yes, or something equivalent already in place. Running advertising without knowing which customers are worth buying is how budgets disappear. Most clients start with a short measurement engagement and add advertising once there is something honest to aim at.

Your turn

Bring your ad account, and what it costs you.

Tell us about your business in a few minutes. We will reply within a working day to say whether it is measurable, roughly what it would take, and whether we are the right people for it.