Terms of Service

These terms are the agreement between you and Qikks Studio (“we”, “us”), of Islamabad, Pakistan, for the use of Ludo Arena. By installing or playing, you accept them. If you do not, please do not play.

1. Who may play

You must be at least 13 years old to play, and if you are under 18 you need a parent or guardian to agree to these terms on your behalf. In some countries that age is higher, and where it is, the higher age applies. You may hold one account. Do not share it, sell it, or use somebody else’s.

2. Coins, gems and what they are not

• Coins are earned by playing, by watching optional ads, and from the daily calendar. They are used to sit at coin tables and to enter the game’s own contests.
• Gems are bought with real money and buy cosmetic items: boards, pawns, dice, avatars and frames. Cosmetic items do not change how the game plays or improve your chance of winning.
• Coin tables. Some online tables charge an entry in coins, and the winner takes a prize in coins. Coins bought with real money cannot be used to enter a coin table. Only coins earned by playing can be staked. There is no way to put real money into a coin table and no way to take real money out of one, so it is a game score, not a wager.
• If you leave a table part way through a game, your entry is forfeited. The app tells you this before you leave.

3. Purchases

• All purchases go through Google Play. We never see your payment details.
• Prices are shown by Google Play in your own currency and may change.
• Refunds are handled by Google Play under their policy. If something goes wrong and a purchase does not arrive, write to us and we will sort it out.
• Payment methods that settle later, such as paying at a shop, only credit once Google confirms them. This can take a few days and is normal.
• Virtual items are licensed to you for use in the game, not sold to you. They do not survive the game being discontinued.

4. How to behave

Ludo Arena has typed chat and voice chat, and other people are on the other end of both. You agree not to:

• harass, threaten, abuse or impersonate anybody;
• post or say anything unlawful, hateful, sexual or aimed at a child;
• share anybody’s personal information, including your own if you are under age;
• cheat, use a modified client, automate play, or exploit a bug instead of reporting it;
• use more than one account to feed coins to yourself or to fix the outcome of a game;
• advertise, spam, or try to sell anything.

Every player can mute, block and report from the player sheet at any online table. Blocking is instant and silent, and stops chat, voice and invitations in both directions. Reports are read by a person.

5. Suspension and closing accounts

We may suspend or close an account that breaks these terms, and we may remove coins, gems or items obtained through cheating, exploiting a bug, or a payment that was reversed. Where it is reasonable to do so, we will tell you why and you can reply to support@qikksstudio.com. You may delete your own account at any time, from inside the app.

6. The game changes

We add, change and remove features, rules, prices and content. We may stop running Ludo Arena. If we discontinue it, we will give reasonable notice in the app where we can, and unused virtual currency will not be refunded, since it never had monetary value.

7. Ads

The game shows ads. Rewarded ads are always optional: you choose to watch one in exchange for something, and if no ad is available nothing is paid. We are not responsible for the content of ads, which are served by Google.

8. Availability

We try to keep the game running and we do not promise it will always be available or free of faults. Online play needs a working internet connection, which is your responsibility. Games can be interrupted by network problems, maintenance or a server restart.

9. Our content

The game, its artwork, name and code belong to us. You may not copy, redistribute, decompile or make derivative works of it, except where the law says you may regardless of this clause.

10. Liability

To the fullest extent the law allows, we are not liable for indirect or consequential loss, lost virtual currency or items, or loss arising from another player’s conduct. Nothing in these terms limits liability for death or personal injury caused by negligence, for fraud, or for anything else that cannot be limited by law. Where liability cannot be excluded, it is limited to the amount you paid us in the twelve months before the claim.

11. Law

These terms are governed by the laws of Pakistan, and the courts of Islamabad have exclusive jurisdiction. This does not affect any right you have under the law of the country you live in, including any right to bring a claim there.

12. Contact

Questions about these terms go to support@qikksstudio.com. See also the Privacy Policy.